Prepare. Prevent. Respond.

to crisis in senior housing and services. Learn More

Why choose Responder?

Senior housing communities have unique conditions and concerns. So why use a “one size fits all” Crisis Communications approach? helps you avoid many incidents through enhanced training and communication methods to help quiet a situation.

When that’s not possible, will expedite resolution of any crisis or incident with our proprietary process, technology, communication tools and resources.

The mission is to better protect seniors and those who serve them.

What does Responder do?

  • Offers a step-by-step action plan for any type of incident, crisis or negative news/reviews in a cloud-based platform.
  • Ongoing online and news monitoring of your community. Turnkey services for legal counsel and communication throughout the United States during and after.
  • Stores and retrieves lists of employees, residents, vendors, board members, crisis management teams, first responders in the area, government agencies and floor plans with online accessibility by computer, text, voice or in hard copy.
  • Categorizes crises and incidents with appropriate actions and responses for each.
  • Provides access to local legal counsel and consumer insights.
  • Brings training and communication tools to the ready so the least damage is done to the organization.
  • Provides social media policies, crisis website templates, sample responses, ongoing monitoring and  guidance during and after a crisis or incident.

Want to learn more? Contact us today!

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